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Fire Damage?  Rely on SERVPRO of Anaheim Hills.

Fire Damage? Rely on SERVPRO of Anaheim Hills.

Whether its residential or commercial, a fire is a horrible thing to experience.  When you're in trouble, you need help NOW!  

SERVPRO of Anaheim Hills is your "Go!" team for expert help when you need it most.  

Contact us at 714-776-6222 for immediate help!

We'll help you feel "Like it never even happened!"

We're The Right Team In Any Commercial Emergency

We're The Right Team In Any Commercial Emergency

For nearly a dozen years, the SERVPRO of Anaheim Hills "Go" team of restoration and remediation experts has been hard at work answering the needs of commercial property owners across Orange County.

From Anaheim to Yorba Linda and many communities in between, our commercial customers have relied on us to (literally) "bail them out"  when they had fire damage, water damage, mold or storm damage.

From our highly trained dispatched team, to our exceptional technicians (all experienced, trained and credentialed), our entire organization is lazer-focused on helping make you feel "Like it never even happened!"

We make our customers 'Feel like it never even happened.'; Storm Damage Restoration

We make our customers 'Feel like it never even happened.'; Storm Damage Restoration

An early season rainstorm wasn't predicted, and definitely had surprised this home owner.  He'd been away overnight when the storm hit.  Water came in through open windows and a leaky roof.  On arriving back home, he was greeted wit squishy carpeting, wet walls and that horrible sinking feeling in his stomach.

His claims adjuster had given the owner our name and number.  In less than an hour, we were on sight to provide an estimate and work plan. 

Given the disaster on his hands, we were asked to start immediately.

This photo shows the completed result of pulling up the carpeting and padding (not salvageable) and scraping the concrete floor.  We also removed a section of drywall where water had been wicked up.  Exposing the studs achieves their rapid drying and elimination of a possible mold problem.

With the aid of dehumidifiers, and air movers, we were able to complete our work in less than a day.

Things to Look For; Prior Storm Damage

Things to Look For; Prior Storm Damage

As storm season nears, astute property owners are looking for ways to minimize or completely avoid possible property damage.

Look for possible sources of future damage.  In this photo,  you can see discoloration on a section of ceiling in a Placentia client's home.  This indicates a previous leak.  Since no piping runs above that section, it had to have come from a roof leak and unless the roof issue has been addressed since then, the changes are very good that it will leak again.

Interested in more tips to mitigate storm damage?  Check out our "Storms" section under blogs.

Storm Restoration at an Irvine Apartment Complex

Storm Restoration at an Irvine Apartment Complex

In a recent rainstorm, a contactor working on refurbishing an apartment unit had left overnight leaving the sliding glass door open to help the paint dry faster.

A surprise storm rolled in off the ocean and the interior of the apartment received some water damage.

We were called in to provide storm restoration services.  Using a combination of air movers and a dessicator, we were able to quickly dry the room.  We were even able to save most of the drywall!

Because of our quick, efficient process and excellent work, the contractor did not miss the completion deadline.  

Cover Up in Storm Season

Cover Up in Storm Season

A short while ago, a home owner in Corona contacted us following a rainstorm.  The rains had soaked through his roof and damaged the walls and rug in one of the upstairs bedrooms.

We anticipated it would require more than a day to complete our work.  Additionally, the forecast included another storm in the next few days.

To protect the homeowner from additional damage, we secured a raintarp over the faulty section of roof until the roofing company could come out and address the issue.

This is an example of how SERVPRO of Anaheim Hills goes beyond the immediate scope of work in order to give our customers the best service possible.

After the Flood; Water Damage Restoration in Anaheim Hills

After the Flood; Water Damage Restoration in Anaheim Hills

The SERVPRO of Anaheim Hills team came to the aid of a home owner whose home had experienced extensive water damage.  Many areas of the home had been affected, including the hardwood floors.

In this collage, you can see how our highly trained, credentialed and experienced crew members removed the flooring and also the walls in order to thoroughly dry out the wall studs.  We brought an array of equipment to aid our work including the dehumidifier you see in these photo.  Not shown, but also critical to the process were air blowers, and because black mold had formed in multiple areas, a HEPA filter.  The HEPA filter was used to scrub the airways in the home of all mold spores.  This brought the air quality back to EPA standards.

Water Damage on an Anaheim Hills Hardwood Floor

Water Damage on an Anaheim Hills Hardwood Floor

A short time ago, our dispatch team at SERVPRO of Anaheim Hills received a call from an Anaheim Hills home owner that had experienced a major flood in her home.

One of the worst hit areas was the wooden floor that ran throughout the downstairs.  In this photo, you can see how the wood had swollen with absorbed water and how the swelling had buckled the floor boards.

There was not much that could be done to save the floor, and the home owner was forced to have the floor torn out.  

Post-Fire Clean  Up, SERVPRO Style.

Post-Fire Clean Up, SERVPRO Style.

When neighborhood air is choked with smoke, soot and ash from our seasonal wildfires, its drawn indoors through HVAC systems and, because its hot outside (why else would we be having wildfires?), most people's homes are running their air-con systems.

The result?  Ash, soot, and smoke are blown everywhere.  

Meanwhile, the usually clean air inside a home has been made filthy.  The solution is SERVPRO of Anaheim Hills brings out our HEPA air filters.  These are industrial strength filters that clean the air inside your home to EPA standards.  

These two photos show a HEPA filter in action.

Totally Wiped Out

Totally Wiped Out

In homes like the one we serviced in Temecula,  we have a big clean-up job after a fire.  When a fine layer of ash and soot are laid down on everything in site, there's nothing to do but lay out a very thorough work-plan that doesn't miss a single spot.

It may not be technically difficult, but its still time consuming, and requires an eye for detail to bring a home back to immaculate 'spit and polish'.

We Give Ash and Soot the Boot

We Give Ash and Soot the Boot

SERVPRO of Anaheim Hills is no stranger to fire damage restoration.  Neither, unfortunately, is the Southern California community.  Even home owners whose homes otherwise escape these calamities can still experience damage when winds carry ash and soot from wild fires and structural fires into their homes.

Just take a look at the dirty layer of film that was deposited across everything in this Temecula home during a recent fire.

To Finish The Job, We Had to Demo this Wall

To Finish The Job, We Had to Demo this Wall

Depending on how long a mold problem has been allowed to persist, remediation can grow to be a fairly large project.  Sometimes, it requires more than sprays and wipe-downs.

In fact, at this Fullerton location, mold remediation actually required us to tear out an entire wall of sheet rock.  As you can see, the work actually extended to the ceiling as well.

Mold grows very easily wherever the combination of moisture and fibers are found in combination.  Since paper backing is used on drywall, there will be fiber wherever there is drywall.  The only way to completely remediate mold is to eliminate the moisture.  In this Fullerton garage, had to thoroughly dry the walls and studs, we had to remove all the drywall and then let our air blowers and dehumidifiers finish the drying job.

HEPA Air Filter/ Negative Air

HEPA Air Filter/ Negative Air

In this picture, we've added the HEPA air filter to the containment we'd built as part of the mold remediation effort.  

You can see the air filter (green machine) with a tube leading outside the garage.  

Containing the Situation

Containing the Situation

Mold has several stages in its life cycle.  Its reproductive stage is called a 'spore'.  Spores are tiny and lighter than air.  Unless the right steps are taken, cleaning up one mold mess can easily lead to another.

To avoid this, we built this  'containment' for our Fullerton home-owner.  A containment is a 'walled off' section.  We use a special plastic sheeting and then we apply negative air flow using a HEPA air filter which essentially creates a vacuum.  Nothing is going to escape that area.

We're able to work inside that containment (of course, we're wearing special clothing, an air mask, gloves etc. to avoid inhaling the mold ourselves) and we get to work cleaning out the mold using anti-bacterial/ anti-microbial sprays and sponges.

Ewww!  Black Mold! - And How We Got Rid of It.

Ewww! Black Mold! - And How We Got Rid of It.

Imagine coming home to this disgusting mess every day?  Eventually, our customer, a homeowner in Fullerton, CA decided it was important to permanently deal with the mess and odor of his black mold growth.  Our project manager, Gilbert, was sent in for an inspection and to provide a quote.

"Yes, you were right.  It's mold", Gilbert told the customer.  This is something we can easily take care of.

Black mold is actually pretty easy to identify.  First, it looks like what you see in the photo.  Second, it is often accompanied by a musty odor.  Third, there is usually a source of moisture somewhere nearby.  Fourth, in some cases, people may be having health difficulties, although this is not always the case.

SERVPRO of Anaheim Hills is credentialed and experienced in mold remediation.  

This is the garage wall of a homeowner in Fullerton, CA.

Moisture Meters

Moisture Meters

In this photo, one of our technicians is using a moisture meter to test the relative moisture within one of several walls in a building.

The procedure is to identify what the average moisture is within the overall structure, and then to test walls in an impacted area versus the 'average' to see where water has been 'wicked up' into the walls.

When we find these 'moist' areas, we have several options.  One, we can use air blowers and de-humidifiers to 'dry in place'.  The other option is to tape-off affected walls to show how far up the water has been absorbed.  We can then demo the sheet rock below that point to dry the studs.  This helps up stop mold growth.

The '999' reading on the meter in this photo indicates a relatively high level of moisture has been absorbed into the photographed wall.

Category Three Damage at a Commercial Client

Category Three Damage at a Commercial Client

When our commercial client in Placentia called us out to help with a Category Three water damage disaster, it was more than just a 'shitty day at the office'!

A mature tree's roots had invaded the sewer line running from the office and eventually the client experienced a sewage backup.  In this photo, you can see the filth let into the structure when toilets backed up.

SERVPRO of Anaheim Hills was able to help this client.  To do it, we dried the structure out using water extractors, de-humidifiers, and air blowers.  

We thoroughly cleaned everything, and used microbacterial sanitizers to eliminate all pathogens.  

Drying Out

Drying Out

We recently helped a commercial client of ours when their office suite experienced a flood following a burst pipe.

In this photo, you see air blowers and a de-humidifer in place to dry the structure.

While the right equipment for each job is an important consideration, we think it's our knowledge, experience and absolutely commitment to customer service that separates SERVPRO of Anaheim Hills from other companies in this market.

SERVPRO of Anaheim Hills - A "Hole" New Picture

SERVPRO of Anaheim Hills - A "Hole" New Picture

See those holes along the bottom of the wall and under the base board next to the chair?  No, those are not townhouse doors for a colony of roaches!  

Our team drilled those holes into the walls at a commercial account as part of an overall effort to thoroughly dry an office following a sewage backup.

When placing air movers and dehumidifiers close to the wall surface is proving ineffective, restoration professionals must drill holes into the surface to help speed evaporation.

Trapped moisture within a wall cavity can lead to the growth of mold, mildew, and bacteria, and can also weaken the wall's structural integrity.

Mold will grow on the paper sourface of gypsum wallboard if allowed to remain wet for extended periods of time. This form of damage requires the removal of the affected material.

Our People Make the Difference -  Karina Arcila

Our People Make the Difference - Karina Arcila

As the sister of our company owner and leader, Edgar Arcila, Karina grew up around SERVPRO.  This family business is in her blood!

When not working to help our customers, Karina enjoys going to the movies, and the beach.  She loves dancing and hanging out with her kitten and her boyfriend!

Our People Make the Difference - Maria Reyes

Our People Make the Difference - Maria Reyes

Maria Reyes is our Office Manager at SERVPRO of Anaheim Hills.

Ask her what she likes most about working with SERVPRO and she'll tell you it's working with her colleagues.  

Ask her what she enjoys most in her life, however, and she'll  smile and tell you its  spending time with her seven year old daughter.

Thanks for all  you do, Maria!

Quick Team Meeting

Quick Team Meeting

At SERVPRO of Anaheim Hills, close communication and team work is how we get things done.

In this photo, Jonathan Arcila talks about the day ahead with the guys on his team.

Every member of the Anaheim Hills team has been carefully trained and certified to perform expert restoration services.  We know our customers value our knowledge and the confidence each of us has in our work.  

Load Em Up

Load Em Up

We get an early start at SERVPRO of Anaheim Hills!

Here are two of our every day 'heroes' getting ready to help our customers with a water damage restoration opportunity.

From Anaheim to San Juan Capistrano, you can find the restoration experts of SERVPRO of Anaheim Hills helping families and businesses recover from water damage, fire damage, mold growth, storm damage and more.

SERVPRO Team Members: A water, fire, mold remediation and removal company in Anaheim Hills

SERVPRO Team Members: A water, fire, mold remediation and removal company in Anaheim Hills

Whether you're working directly with our field technicians, talking to support staff, or emailing us a question, SERVPRO of Anaheim Hills is here to help restore your business or home after water, fire and mold remediation and removal. We respond faster to any sized disaster and are here when you need us most.

SERVPRO Conference Room: A water, fire, mold remediation and removal company in Anaheim Hills

SERVPRO Conference Room: A water, fire, mold remediation and removal company in Anaheim Hills

Our leadership team stays on top of the latest breakthroughs in water, fire and mold removal and remediation so our customers receive the highest level of service. Certified technicians and office staff receive ongoing training to be “Ready for whatever happens.”

SERVPRO Hero Building: A water, fire, mold remediation and removal company in Anaheim Hills

SERVPRO Hero Building: A water, fire, mold remediation and removal company in Anaheim Hills

Your water, fire, mold remediation and removal company is conveniently located within the Anaheim Hills community. Our crews are hero ready to respond to your home or business damage, providing continuity to your life and business. From our welcoming staff answering the telephone to our service technicians assessing your damage, SERVPRO Heroes are faster to any size disaster.

SERVPRO Team Members: A water, fire, mold remediation and removal company in Anaheim Hills

SERVPRO Team Members: A water, fire, mold remediation and removal company in Anaheim Hills

Whether you're working directly with our field technicians, talking to support staff, or emailing us a question, SERVPRO of Anaheim Hills is here to help restore your business or home after water, fire and mold remediation and removal. We respond faster to any sized disaster and are here when you need us most.

SERVPRO Reception Area: A water, fire, mold remediation and removal company in Anaheim Hills

SERVPRO Reception Area: A water, fire, mold remediation and removal company in Anaheim Hills

During the course of your water, fire and mold remediation and removal, please feel free to stop by our office in Anaheim Hills and meet our caring staff. We are privileged to be your company of choice in restoring your residence or business. Our number one goal is to make you feel Like it never happened®.

SERVPRO Team Members: A water, fire, mold remediation and removal company in Anaheim Hills

SERVPRO Team Members: A water, fire, mold remediation and removal company in Anaheim Hills

Whether you're working directly with our field technicians, talking to support staff, or emailing us a question, SERVPRO of Anaheim Hills is here to help restore your business or home after water, fire and mold remediation and removal. We respond faster to any sized disaster and are here when you need us most.

SERVPRO Admin. Office: A water, fire, mold remediation and removal company in Anaheim Hills

SERVPRO Admin. Office: A water, fire, mold remediation and removal company in Anaheim Hills

Customer service and support is the cornerstone of our business. We pride ourselves in assisting customers in Anaheim Hills recover from water, fire and mold remediation and removal. Our friendly office staff is here to guide you from the planning and scheduling to the successful completion of your repairs. We are here to help.

SERVPRO Admin. Office: A water, fire, mold remediation and removal company in Anaheim Hills

SERVPRO Admin. Office: A water, fire, mold remediation and removal company in Anaheim Hills

Customer service and support is the cornerstone of our business. We pride ourselves in assisting customers in Anaheim Hills recover from water, fire and mold remediation and removal. Our friendly office staff is here to guide you from the planning and scheduling to the successful completion of your repairs. We are here to help.